I sit where the business and the model meet. At Novartis Healthcare I run AI use-case delivery for Operations and Global Functions — demand intake, requirement gathering, solution design, validation, production release — and then defending the roadmap when everyone wants their feature first.
I started as a prompt engineering intern in 2024 and now serve as Specialist in APD AI Use Case Engineering and engagement SPOC for a portfolio of 95+ use cases. Until August 2026 I was also deputy product owner of two GxP-rated platforms. The through-line has been the same: adoption beats novelty, and compliance is a design constraint, not an afterthought.